Did your broadband switch finish properly?
Check your old provider's closure, your new deal, and the first and final bills—in plain English. No spreadsheets. No assumptions that a normal billing overlap is a mistake.
Start with a sample switch
Select a fictional case to see how SwitchProof handles different situations. You can change any of the details afterwards.
When did you switch?
These dates help determine whether charges might relate to a valid notice period. Only enter an end date if it was confirmed.
What did the old provider charge?
Use the service period and recurring amount from the final bill—not the payment date or total invoice if it includes other items.
Does the new bill match your deal?
Enter the recurring service charge separately from one-off fees. Tell us whether the bill covers exactly one monthly cycle.
Your SwitchProof report
We compare your entries with transparent checks and identify evidence gaps. This is a demo, not a verification of real provider records.
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Ready-to-use follow-up message
This is a draft enquiry—not a claim that a provider made a mistake. Check all details before sending.
Not professional, billing or legal advice. We cannot independently confirm provider records, contract terms, tax treatment, service activation, refunds, fees or entitlement to reimbursement.